In terms of the new FICA laws, every estate agency is obliged to have a Risk Management and Compliance Programme as part of their business documentation. This is a document which sets out your internal rules and processes for the implementation of your Customer Due Diligence and reporting procedures.

We have taken it upon ourselves to prepare such a document for you to assist you in complying with this new law, as we feel your time would be better spent selling property! Our document is also considerably shorter than other versions currently circulating.

Here is a link to the document. You are welcome to download it and adapt it to your own needs. Just beware if you delete anything. Each part of the document has been drafted to meet a specific requirement of the Act, and if anything is removed, you may be non-compliant!